Industrial remote maintenance
One focal point for Zentrum für Telematik e.V. is the analysis of solutions for the support of processes in the industrial remote maintenance. It is especially important to analyze processes, which enable on-site technicians and expert personnel concentrated in service centers to work together optimally even if they are located on different continents. This is an efficient tool for the cost effective realization of a high quality standard and fast reactions. We have actively acquired industry partners to ensure that we continue to grow in the remote maintenance segment. We see a large potential in this segment because Germany, as one of the leading export nations, will depend in the future strongly on these technologies to utilize its highly qualified expert personnel efficiently and optimally.